Privacy Policy
Last Updated 1 November 2026
Formwright Studio Is A 3D CAD Modelling Service Based In Jersey, Channel Islands. This Policy Explains What Personal Details We Collect, Why, And What You Can Ask Us To Do With Them. We Follow The Data Protection (Jersey) Law 2018.
Questions? Email hello@formwrightstudio.com.
What We Collect
When You Send Us An Enquiry Through Our Website We Receive:
- Your Name And Email Address
- Your Phone Number, If You Choose To Give It
- Whether You Agreed To Be Contacted On WhatsApp
- Your Message, Budget And How You Heard About Us
- Any Drawings, Photos Or Files You Upload
If You Go Ahead With An Order We Also Keep A Record Of Quotes, Payments And The Files We Make For You. For Orders We Print And Post (UK Only) We Need Your Delivery Address.
How We Use It
- To Reply To Your Enquiry And Send You A Quote
- To Carry Out Your Order: Model Updates, Review Renders, Payment And Delivery
- To Keep Business And Tax Records
We Do Not Sell Your Details, And We Do Not Send You Marketing Unless You Ask Us To.
If You Give Your Phone Number And Tick The WhatsApp Box, We May Message You On WhatsApp About Your Enquiry Or Order, For Example To Ask A Question About Your Drawings, Send Preview Images Or Tell You Your Files Are Ready. We Only Use Your Number For Your Order, Never For Advertising.
WhatsApp Is Run By WhatsApp LLC (Part Of Meta). Messages Are End-To-End Encrypted, But WhatsApp's Own Privacy Policy Also Applies When You Use It. You Can Withdraw Your Agreement At Any Time By Replying "Stop" On WhatsApp Or Emailing Us, And We Will Go Back To Using Email Only.
Who Else Handles Your Details
We Use A Small Number Of Trusted Services To Run The Business:
- Netlify, Which Hosts This Website And Receives The Enquiry Form
- Google (Gmail, Google Drive And Google Sheets) For Email And Order Records
- Square, Which Processes Card Payments (We Never See Your Full Card Details)
- WhatsApp, Only If You Agreed To Be Contacted That Way
- Royal Mail Or Another Courier, For UK Deliveries
Some Of These Companies Store Data Outside Jersey, Including In The UK, The EU And The United States, Under Their Own Safeguards.
How Long We Keep It
Enquiries That Don't Become Orders Are Deleted Within 12 Months. Order Records Are Kept For As Long As The Law Requires For Tax Purposes (Usually 6 Years). We May Keep Your Design Files So We Can Help With Changes Later; Ask Us And We Will Delete Them.
Your Rights
You Can Ask Us To Show You The Details We Hold, Correct Them, Delete Them, Or Stop Using Them For A Particular Purpose, Such As WhatsApp. Email hello@formwrightstudio.com And We Will Reply Within One Month.
If You Are Unhappy With How We Handle Your Details, You Can Complain To The Jersey Office Of The Information Commissioner (jerseyoic.org).